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Al-Rajhi Bank Malaysia Partners with Darwinbox to Accelerate HR Digital Transformation

Malaysia, August 15, 2022 -- Al-Rajhi Bank Malaysia (ARBM) announced a partnership with Darwinbox to fast-track its human resources (HR) digital transformation, signifying the bank’s ambition to become the number one Islamic innovation bank in Malaysia. For ARBM, which strives to continuously enhance its customer banking experience, Darwinbox’s human resource management system (HRMS) will streamline HR processes and elevate the employee experience for its internal customers.

ARBM’s digitalization of HR is in line with its cloud-first digital strategy. The introduction of an HRMS will bring in automation - alleviating administrative work and allowing for more self-service on the part of employees and managers. This will reduce friction in core HR processes and serve the bank’s diverse set of employees. Further, the availability of real-time data and contextual insights will enable quick and accurate data-driven decisions.

Darwinbox, Asia’s fastest-growing HR technology player, enables over 650 enterprises worldwide to automate their HR processes and empower their workforces. For ARBM, this partnership brings about the consolidation of multiple HR systems into one system, allowing a seamless data transfer process and minimizing downtime. Darwinbox’s intuitive UI/UX enhances the overall employee experience while helping the bank incorporate best practices in talent, performance, and workforce management through its comprehensive HRMS suite.

Arsalaan (Oz) Ahmed, Chief Executive Officer at Al-Rajhi Bank Malaysia, said, “We believe the partnership between Darwinbox and Al-Rajhi Bank Malaysia will supercharge our vision and help us advance towards digital transformation that would best serve our employees and customers. We are passionate about innovating for our customers so they can enjoy a seamless banking experience, and this is only possible by embracing cutting-edge and innovative technology for our people.”

He added, “We believe transformation begins with building culture and fostering employee engagement. Our partnership with Darwinbox supports ARBM's efforts to enhance our bank-wide employee experience, streamline corporate operations, and enable improved data-driven decision-making. All this while improving how our people approach their everyday work. This strategic partnership will help us stay ahead of the curve and enable us to fulfill our vision much quicker.”

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We are focused on making digital transformation smooth and seamless for our customers. We understand the cultural nuances and values that need to be married with technology to holistically approach digital transformation for institutions in this part of the world. ARBM brings a perfect blend of deep-rooted banking values and a forward-thinking innovative mindset to the table. To partner with ARBM is exciting and drives us to reach newer heights in workforce management and engagement together.- Jayant Paleti, Co-founder of Darwinbox

Darwinbox serves 1.5 million employees across 90+ countries including leading enterprises in Southeast Asia like JG Summit, Fave, Zilingo, Zalora, Tokopedia, Carousell, SBS Transit and Adani Singapore. It recently became a Unicorn backed by the likes of TCV, Salesforce Ventures, Lightspeed Ventures, Sequoia Capital, Endiya Partners, and 3One4Capital, amongst others. 

About Al Rajhi Banking & Investment Corporation (Malaysia) Bhd (ARBM)

ARBM, a wholly owned subsidiary of the world’s largest Islamic Bank, Al Rajhi Bank Kingdom of Saudi Arabia (KSA) was locally incorporated in October 2006. Following its official launch in 2007, ARBM became the first Arab bank to start its operation in South East Asia, as part of a Shariah compliant banking group that is instrumental in bridging the gap between modern financial demands and intrinsic values, whilst spearheading numerous industry standards and development.

At ARBM, we believe that the one thing that holds the world together as people of different nationalities, races and cultures are values. Values define us, unite us, and garner trust from those we serve. Deeply rooted in Islamic banking principles and operating on the same platform as its home bank, ARBM was established on the bedrock values of Integrity and Transparency, Passion to Serve Our Customers, Solution Oriented, Modesty, Innovativeness, Meritocracy and Care for Society.

ARBM continuously endeavours to expand its suite of products and services to meet the financial needs of its customers, delivering innovative Shariah compliant financial solutions across retail, corporate, treasury and investment segments. Today, ARBM operates through a distribution network of 13 branches nationwide.

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